Support
Help with Fono and Dopa. Most answers are below, and we're one email away for everything else.
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Common questions
What's the difference between Fono and Dopa?
Dopa builds your vocabulary by teaching the most common words first, in eight languages. Fono is about speaking: whole phrases, grammar and conversations with your own tutor. You can use both.
Are the apps free?
Both apps are free to start. Premium removes ads and limits, with unlimited hearts, faster progress and, in Fono, unlimited tutor conversations.
How do I cancel my subscription?
Subscriptions are managed by Apple or Google. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments & subscriptions. Deleting the app or your account doesn't cancel a subscription.
How do I restore a purchase?
Open the premium screen in the app and tap Restore Purchases while signed in to the Apple or Google account you bought with.
Can I change my tutor in Fono?
Yes. Switch tutors anytime, and pick a different tutor for each language you learn.
How do I turn off sounds?
Turn off sounds on the Settings page in the app.
Why does the app ask for my microphone?
Speaking exercises use your microphone and your device's speech recognition to check what you said. You can turn microphone access off anytime in your device settings.
Delete your account
You can delete your account and the personal data linked to it at any time.
In the app
- Open Fono or Dopa
- Go to Profile
- Open Settings
- Tap Delete Account
- Confirm. If you signed in with email, you'll be asked for your password.
Can't open the app?
Email us with the subject “Account Deletion Request”, and include the email address you sign in with and which app you use. hello@dopawords.com
What gets deleted
- Your account information
- Your learning progress
- Your app settings
Deleting your account doesn't cancel a subscription. Cancel it in your Apple or Google account settings.